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| Document Management Solutions |
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Challenge: Businesses and government agencies have invested heavily in enterprise applications like enterprise resource planning (ERP), customer relationship management (CRM), and enterprise content management (ECM), but continue to struggle with finding ways to allow individuals to access and interact with the data stored within them. The basic web-based interfaces provided for many self-service applications are unintuitive and have limited capabilities, causing users to abandon them out of frustration. And people who need to interact with information from multiple applications to perform their jobs, such as financial advisors, procurement managers, and case workers, usually have to access and drill down on data from each application separately, reducing their productivity and impacting their ability to make informed decisions |
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Solution: Sevya provides innovative Document Management and Work-flow Solutions empowering business users to manage application environments based on their specific needs. We make it easier for people to interact with information through intuitive user experiences, improved efficiencies through business process automation, and enhanced customer service through personalized communications management. |
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| We deliver easy-to-use, personalized, and interactive applications that connect to automated processes, improving customer self-service and employee productivity, which increases adoption and satisfaction. |
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| The rich benefits for our customers include: |
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Achieve a lower TCO for communicating by offering a one-stop shop for delivering paper and electronic document services consistently across any channel, including online, over the phone, and in person |
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Extend collaboration and communication to all required stakeholders, including customers, partners, and suppliers |
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Increase customer loyalty, margins, and upsell and cross-sell opportunities with more personalized and targeted communications |
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Deliver standards-based and more secure communications using PDF for document-based communications and Adobe Flash for more intuitive and interactive online experiences |
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Support high-volume communications for improved enterprise performance |
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Decrease hard costs by streamlining processes and reducing paper output |
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Leverage a scalable solution that allows communications options to grow with the business |
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Multiple people can browse and interact with applications simultaneously, such as allowing different users to fill in different fields in a guide |
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Data can be automatically pushed out in real time to enable alerts and notifications |
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Integrates with existing enterprise and web application infrastructures, it’s also easier to incorporate it into existing solutions |
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Improves efficiencies and decrease costs associated with manual, paper-based processes |
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By eliminating redundant, routine tasks such as rekeying data into multiple back-end systems, employees can devote their time to activities that have a greater impact on the business |
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Pre-populate fields automatically with existing data, saving users from having to repeat the same information multiple times and reducing the risk of errors |
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Operate in online and offline modes for greater convenience and to support occasionally connected environments (for example, insurance adjusters in the field) |
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Pre-populate fields automatically with existing data, saving users from having to repeat the same information multiple times and reducing the risk of errors |
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Operate in online and offline modes for greater convenience and to support occasionally connected environments (for example, insurance adjusters in the field) |
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| Our solution will also have provision for smart work flow automation for Document Approval and Publishing and Archival. |
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